Follow-up Consultation and Training
eDocSecure’s relationship with the client does not end with installation of document management solutions—we create partnerships with our clients to ensure that the solutions we’ve designed achieve the desired results, through follow-up consultation and training.
Training can be delivered directly to end users, or in a “train the trainer” format. eDocSecure also provides individual consultation to clients facing regulatory obligations concerning document storage, information privacy, and other evolving issues.
eDocSecure offers the following training programs:
Basic User Training
- What is Document Imaging?
- Basic Usage Demo
- Organize and Retrieve documents
- Basic Scanning
- Basic Searching
- View and Print
- Annotations
- Advantages of document imaging over paper files, microfilm, and microfiche
Advanced User Training
- Advanced Scanning
- Batch scanning & processing
- Import, Export, other miscellaneous commands
- Advanced Searching
- How to change default options, toolbars, etc.
- Keyboard shortcuts
- Add-on optional products
System Administration Training
- Doc Type Creation & modification
- System design concepts
- Security Setup & Administration
- Database repair & maintenance
- Other miscellaneous tips & tricks for the
LF System Administrator - Disk Group/Volume Management
- Other Modules (sold separately)
- Most common problems & how to resolve them
